Senior 3rd Line IT Infrastructure Analyst / Engineer
Senior 3rd Line IT Infrastructure Analyst / Engineer
Nottinghamshire £35000 - £46000 per annum + + On Call + Bens
Permanent | 3RD/NOTTS_1570801583
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Senior 3rd Line IT Infrastructure Analyst / Engineer

Nottingham, Nottinghamshire - Commutable from Chesterfield, Newark, Loughborough, Derby

£35,000 - £40,000 Basic Salary + £6K on call payment pa + Bens

One of the UKs leading transport and distribution groups requires a new highly experienced Senior Grade 3rd Line IT Infrastructure Analyst to be responsible for the provision of advanced technical infrastructure support and deployment, including issue and problem resolution.

You will work in conjunction with data centre partners and software solution providers to deploy and support of a wide variety of infrastructure solutions, maximise the availability of the company's IT equipment and services and ensure that operational needs of the business are met.

You will assist the IT service delivery team providing primarily, third line support for issue and problem resolution as well as input to business IT projects and support, advise and mentor a small 1st / 2nd line team also.

Other days to days will include: System checks, maintenance routines, documentation, review of process and procedure, dealing with 3rd party suppliers etc.

Technical Skills and Experience Required:

Minimum of 6-8 years previous experience within current / recent experience in a senior grade IT technical role preferred

Advanced Microsoft skills encompassing Active Directory / administration Office 365 Administration, Azure, Microsoft Windows server OS, Windows 7 /10 OS, PowerShell, Scripting

Advanced configuration knowledge of CISCO /Meraki / Zebra LAN infrastructure (or similar), Wireless networks

Advanced diagnostics (LAN, WAN, Applications, Desktop, TCPIP, DHCP DNS)

Application packaging and deployment technologies - SCCM, PDQ

Working knowledge of MDM technologies - Intune / MAAS360 (or similar)

Working knowledge of IP telephony and VC systems

Technical design and document authoring of new and existing systems

Liaising with third parties / suppliers regarding issue and problem resolution, configuration

Working knowledge of virtualisation technologies (VMware or HyperV)

Understanding of infrastructure security principles covering end point protection solutions, web proxy solutions, Mimecast, ForcePoint, Sophos (Firewalls)

Configuration of Servers and PCs to standard build specification

Fault reporting and diagnosis in conjunction with third party suppliers

Support of in house and third-party software applications

Support of hardware estate - including supplier liaison, setup and fault reporting

Excellent communication skills with the ability to adapt communication to a range of technical and non-technical audiences

Strong problem solving and analytical skills with the ability to resolve issues by applying previous experiences

Flexible and approachable

Taking part in an out of hours rota for IT support is expected and good payments are made available for this

Certification of use: MCSE (Microsoft Certified System Engineer) preferred but demonstrable experience of Microsoft operating systems, and applications, MS Office 365 Administration, LAN and WAN infrastructure, TCP/IP, security tools, firewall configuration etc are a must!

Please send CV now and call Tim Morris on 07739 716 815 to find out more

Senior 3rd Line IT Infrastructure Analyst / Engineer

Nottingham, Nottinghamshire

To £40K + £6K On Call (rota) + Bens

Apply Now
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Tim Morris
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