Financial Services Software Systems Account Manager - Must have Fin-tech experience
Mortgage and Insurance experience ideal!
Grantham, Lincolnshire - Commutable via Nottingham, Leicester, Lincoln
£60,000 - £80,000 pa + Great Benefits
Working within the banking, insurance, lending and debt financial sectors my client has a long experience in dealing with a vast number of transactional requirements, currently facilitating more than £200m of cash distribution across a range of financial institutions for 100,00 + clients.
We are looking for an experienced Account Manager to create long-term, trusting relationships with customers and oversee a portfolio of assigned customers, developing new business from these existing clients and actively seek new sales opportunities where they arise. In this role you will:
Develop strong relationships with customers
Connect with key business executives and stakeholders
Answer client queries and identify new business opportunities among these existing customers
Liaise with internal teams to improve the entire customer experience including sales and support
Serve as the lead point of contact for all customer account management matters
Overseeing customer account management, including negotiating contracts and agreements
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders via reports
Ensure customers are invoiced correctly against the frequency in their contract
Forecast and track key account metrics
Assist with challenging client requests or issue escalations as needed
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills in English
We are looking for an 'all-rounder' who is capable of as planning/ communication/ risk identification/negotiation and be able to project the brand whilst talking and holding strong relationships!
A flair for client communication and understanding of consumer behaviour is key
Financial Industry software knowledge 10 plus years of experience
Ideally, candidates for this role will be ambitious individuals with a will to learn and develop.
Occasional UK weekday travel will be involved
Excellent career development and big company benefits package on offer. Please send CV now and call Tim Morris on 07739716815 to find out more
Account Manager - Financial Services Software Systems
Circa 80K + Package
Grantham, East Midlands