Applause IT is recruiting for an Application Support Analyst on behalf of this fast-growing software business. This is a full-time permanent position, and the successful Application Support Analyst can work remotely from anywhere in the UK.
The Application Support Analyst will be joining a highly collaborative application support team, responsible for providing comprehensive technical support to the business' growing customer base. Day-to-day you will be you will investigate, diagnose, and resolve technical issues. However, the position will also involve project work to improve customer experience in the long-term. You will also be expected to work collaboratively with other internal departments, such as the software engineering team, to identify root causes and to resolve client issues quickly.
The work-flow is fast-paced and will require the ability to adapt quickly to different challenges and priorities. You will need to have extensive experience working with MS SQL Server, including interrogating data, writing SQL queries, and importing/exporting databases. Naturally, excellent communication skills are essential, and you must be someone who enjoys working collaboratively with others.
The successful Application Support Analyst will be joining an exciting technology business that is experiencing high growth both within the UK and internationally. They promote a friendly and caring culture and are proud of the collaborative working environment they have created. No idea is a silly idea. You will be encouraged to speak up and to share your ideas for business improvement. Additionally, you will have excellent career prospects both in term of project exposure and role progression.
Office location: Altrincham
Working pattern: Remote / Home-working
Salary: £35,000 - £42,000
Please apply today to find out more information and to make your application.
Application Support Analyst - MS SQL Server, Microsoft, C# .NET, Software Support, SaaS