Dynamics CRM Application Support Analyst
Fully Remote Home based role for company based near Stockport, Cheshire - To Suit candidate living anywhere near: Chester, Manchester, Liverpool, Preston, Leeds or Birmingham, Nottingham, Derby, Stoke.
£25,000 - £35,000 pa + Benefits depending on experience + Pension, Health, Laptop
Growing and highly innovative IT Managed Services Company and Microsoft Gold Partner requires new Application Support Analyst with experience of Dynamics CRM to support, trouble shooting and providing configuration services for Dynamics 365 CRM end user customer implementations, as part of a small friendly and also growing Dynamics projects focused team. Working from home you will be fully supported in terms of resources, support and management. This client will interview, hire and on board remoteley right now due to COVID19.
Good knowledge and experience supporting Dynamics 365 CRM
Any knowledge of the Dynamics 365 Sales, Service and/or Field Service and/or Project Service Automation will be an advantage
Some experience with working in a Technical Support/Dynamics focused role
Experience with time tracking and basic project management
Knowledge of the concepts of plug-ins, custom work flow assemblies will be advantageous
Any knowledge of Dynamics CRM entities, work-flows, configuration, customisation and solutions
Knowledge and Experience of Integrating Dynamics 365 with Office 365, SharePoint, Exchange, Outlook
Any Power BI knowledge
Provide support to existing Dynamics 365 customers
Log and process any support cases for Dynamics 365 customers
Ensure all support calls are effectively managed with minimum disruption to services to the client
Liaise with Microsoft when applicable for support
Provision/Build fields, forms, views within a solution
Record and Update all time and expenses within the project system
Update customers and project managers during Provision and Build stages
Excellent working environment, career progression and company benefit on offer!
Please send CV now and call Tim Morris on 07739 716815 to find out more
Dynamics CRM Application Support Analyst - Sales, Service, PSA
Home based role to £35K + Benefits