How can you learn from lost employees?

on 24 April 2018
animated employee leaving their job with belongings in cardboard box

It’s no secret that employees won’t necessarily stay with the same employer for their entire professional career. Employees will leave through no fault of the company, often due to lifestyle changes, promotions, better fit, work-life balance, and commute. There are many factors which can contribute to employees leaving a business, but if you're finding that more and more employees are leaving than are being retained, you may want to ask yourself why.

Care

Showing that you care about employee well being in terms of how they are getting on in their role, personally, professionally and overall within the organisation is really important to growth and happiness for the individual. Simple things such as praising them when they’ve done a really good job can go a really long way in an employee’s development and influence their decision in staying with the company.

Reward

Are your employees being adequately compensated for their work? Aside from the salary, is there additional perks to working at your company? A loyalty bonus, performance based bonus or commission, discounts and benefits for high street shops, free breakfast, office drinks, adequate holidays, an extra day off for a birthday, for example? Of course, these aren’t compulsory, and they certainly don’t need to go hand-in-hand or happen all at once, but showing your employees that you appreciate them besides the bog standard paycheck is more than satisfying. Employees may also remain focused and committed for longer, potentially decreasing the turnover rate.

Growth

One major factor in an organisation is the scope for growth. Not many employees want to be stuck in one single role for their entire career. Perhaps you have a few employees who have identified a particular skill that they would like to develop and work on professionally. Now we’re not saying to let all employees do all their extra training & professional courses at work, but ensuring that they have some time to carry out anything professional is a step in the right direction for overall staff morale.

Work life balance

For most, to be the best at work, you need the best downtime. Giving your employees the best possible work life balance ensures that when they come to work they are at their best, ready to give the day their all.

Empathy

Having the ability to read and understand other people’s actions or emotions is one of the biggest factors to being an excellent leader. You don’t need to have a deep understanding of the situations that your employees might be going through, but just knowing how to react, and what to say in the circumstance that something happens.

Empathy also needs to exist in the professional world. If there’s a situation which arises, as a leader you’ll need to ensure that you can empathise with the person or the situation in order to get the most productive outcome from it.

Flexible working

As Ben Rossi rightly states in his article, technology has come a long way and there are now numerous tools out there to allow us to work anywhere we want, whenever we want, and however we want. The truth is, allowing employees to work from wherever they want can only have a positive effect on workplace productivity. We no longer live in an age where we are reliant on filing cabinets for physical data and information, we can access anything anywhere. The sooner that company employ this strategy, the higher the potential for productivity.

Some workers are more productive first thing in the morning, or some work better into the night. Allowing a later start and later finish or vice versa isn’t going to hurt anybody in the process.

Technology

Now, you may think that technology wouldn’t be a deciding factor in whether to stay with an organisation; however, the reality is that if technology is dragging employees down in their day to day routines because it isn’t working that will sure drag their productivity and sense of achievement down with it. Secondly, software can be an issue in an organisation. If somebody’s job requires them to use certain software, or use a certain platform, then ideally it needs to be available to them. Aspects of a job which are disregarded as not important can end up being more costly to a company than the initial investment. Therefore, in most instances, the long-term benefits of having up to date technology outweigh the initial cost, and ensures that your employees are engaged and working on the project at hand, which can be hugely beneficial for you, your clients, and wider stakeholders.

If you are feeling the brunt of a lot of staff leaving, resulting in a high turnover rate, give us at Applause IT a call to provide you with the best quality candidates.


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